Returns & Exchanges

RETURN POLICY

Your satisfaction is very important to us. In the event that you find yourself less than completely content, please note the following guidelines:

Any purchases made online must be returned directly to Mi Pearl Inc. 

• We will accept returns or exchanges on merchandise in its original unused condition, postmarked within 14 days of receiving shipment for refund or credit, less shipping costs.
• We do not accept returns after 14 days. 

RETURNS & EXCHANGES – SHIPPING
To return merchandise please send all items to 
MiPearl Inc., ATTN: Customer Returns.
Fengxian, Shanghai, China

• Please make sure to include your order # on or inside the return package.
• For your protection, please return item in original or comparable box and use a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping.
• All costs related to return shipping are paid by the customer.

To return an item or to inquire about a repair, please email us here.